Industry Update

FWBC releases Agency Multicultural Plan

We have recently published our Agency Multicultural Plan (AMP).

Many workers in the Australian construction industry come from Culturally and Linguistically Diverse (CALD) backgrounds and are considered vulnerable due to a limited understanding of their workplace rights, or of how to seek help if an issue arises.

This plan builds on our initiatives to assist CALD workers in the construction industry which we informed you about in our January 2013 and December 2012 editions.

The focus of our AMP is to:

  • provide information about FWBC’s regulatory role to CALD communities within the building and construction industry.
  • ensure that there is clear communication with witnesses or investigations subjects whose first language is not English.
  • build on and develop educational resources targeted toward CALD workers in the industry to ensure information is accessible and relevant.
  • build the ability of our staff to proactively seek out CALD communities and organisations to raise awareness of how FWBC can be of assistance to them.
  • promote people diversity and cultural awareness within our agency to ensure our staff are aware of all CALD activities and actively get involved where possible.

Our website features a dedicated Language Assistance section  which includes an educative video called ‘Working in building and construction – what you need to know’, brochures, case studies and an employment checklist which demonstrate how FWBC can help CALD workers.

Each resource has been translated into Arabic, Mandarin, Cantonese, Korean, Vietnamese, Spanish, Serbian and Tagalog (Filipino). CALD workers can also phone us and speak to someone in their own language through the FWBC hotline - 1800 003 338 (between 7.00am–5.00pm (EST), on weekdays).

Further information

FWBC’s Agency Multicultural Plan (AMP)

FWBC website – Language Assistance


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