What the ABCC can assist with

The ABCC is the workplace relations regulator for the building and construction industry. This means we can help with issues such as:

  • Employee pay and entitlements
  • The rights of union officials to enter sites
  • Industrial action and picketing
  • The rights of employees to be, or not be, a member of a union
  • The rights of employees and contractors to work free from coercion and adverse action.

We can also assist contractors who opt to tender for Government funded construction work to comply with the Code, including the rights of subcontractors to be paid on time for work they have completed.

In general, we can assist you with any of the above issues if:

  • You are a building employee, employer or contractor, or a representative of a building association like a union or employer association, and 
  • Your work involves commercial, civil or multi-dwelling residential construction.

There is more information about who and what we can assist with in the ‘our jurisdiction’ fact sheet.

What the ABCC cannot assist with

The ABCC cannot assist with:

  • Issues related to safety laws - these laws are the responsibility of state and territory WHS agencies.

  • Issues that are not related to commercial, civil or multi-dwelling residential construction – more information about the types of work we cover can be found in the ‘our jurisdiction’ fact sheet.

Making contact

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Phone

for immediate advice or assistance call our hotline on 1800 003 338. Our hotline operates from 7 AM - 6 PM AEST Monday to Friday, except on public holidays.


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Online report and enquiry form

you can use our online form to log an enquiry, provide feedback or make a complaint. We'll try to get back to you within one business day.


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Anonymous report form

if you want to report something to us but don't want to get involved, you can report it to us anonymously using our anonymous report form.


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Email

you can email your enquiry to enquiry@abcc.gov.au. Remember to include as much detail as possible about your situation so we can assist you promptly.


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Office locations & postal address

you can reach us at any of our office locations, or by mail at GPO Box 9927, in your capital city.

Adelaide
Kaurna Country
Level 3, 60 Light Square,
Adelaide SA 5000
(Google Map)

Brisbane
Jagera/Turrbal Country
Level 25, 400 George Street,
Brisbane QLD 4000
(Google Map)

Canberra
Ngunnawal Country
Level 8, 12 Moore Street,
Canberra ACT 2600
(Google Map)

Darwin
Larrakia Country
Jacana House, Level 7, 39-41 Woods Street,
Darwin NT 0800
(Google Map)

Hobart
nipaluna
Level 4, 39-41 Davey Street Street,
Hobart TAS 7000
(Google Map)

Melbourne
Wurundjeri Country
Level 4, 509 St Kilda Rd,
Melbourne VIC 3004
(Google Map)

Perth
Whadjuk Noongar Country
Level 2, 863 Hay St,
Perth WA 6000
(Google Map)

Sydney
Gadigal Country
Level 8, 111 Elizabeth Street,
Sydney NSW 2000
(Google Map)

Postal address

  • GPO Box 9927, in your capital city

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Media enquiry

see our news and media section for our media releases and media contact details.

Privacy

The ABCC may collect your personal information to assist with your query, action any complaint you make or for quality assurance.

For more information about how the ABCC might use your personal information, how to access or correct your personal information or how to make a complaint, please refer to privacy and personal information.

Language assistance

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For language assistance, call Translating and Interpreting Services (TIS) on 13 14 50