What the ABCC can assist with

We may be able to assist you with:

What the ABCC cannot assist with

From 10 November 2022, the ABCC’s role enforcing the FW Act in the commercial construction industry has transferred to the Fair Work Ombudsman.

The Fair Work Ombudsman is responsible for enforcing the FW Act as it applies to all Australian workplaces, including the building and construction industry. The FW Act includes provisions on:

  • wages and entitlements
  • right of entry
  • general protections under the FW Act, including freedom of association
  • discrimination
  • industrial action
  • sham contracting
  • strike pay.

For assistance or advice on any of these topics, visit www.fairwork.gov.au

We also cannot assist you with:

  • Issues related to safety laws - these laws are the responsibility of state and territory WHS agencies.
  • Issues that are not related to commercial, civil or multi-dwelling residential construction.

Making contact

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Call our hotline on 1800 003 338 and leave a voice message. We will respond to your enquiry within 5 working days.

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Send an email to enquiry@abcc.gov.au. We will respond to your enquiry within 5 working days.

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Postal address

You can reach us by mail at GPO Box 9927, Melbourne VIC 3001.

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Media enquiry

See our news and media section for our media releases and media contact details.


The ABCC may collect your personal information to assist with your query, action any complaint you make or for quality assurance.

For more information about how the ABCC might use your personal information, how to access or correct your personal information or how to make a complaint, please refer to privacy and personal information.

Language assistance

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For language assistance, call Translating and Interpreting Services (TIS) on 13 14 50