The Operations Group proactively conduct site visits to explain the role of FWBC and assist industry participants to understand their rights and responsibilities.

In 2013-14 FWBC investigators conducted 1,746 site visits. This figure is higher than the number conducted for the previous financial year (1,366). These site visits have predominantly been proactive site visits to provide advice and assistance.

Table 2.7 provides a state-by-state breakdown of site visits. During 2013-14, approximately 27% of site visits were conducted in Victoria.