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Eastern Field Operations Action Plan


Purpose: This Action Plan has been developed to provide guidance, clarify expectations, and assign responsibility for organisational performance in the ABCC to appropriate individuals. This Action Plan remains current for this financial year and should be renewed prior to the end of 2010/2011 financial year.

Hierarchy: In the hierarchy of organisational planning documents, the Action Plan sits as follows:

The Portfolio Budget Statement provides for a single Outcome and single Output for the ABCC.

Outcome 1: Workplace Industrial Relations laws are enforced in building and construction industry workplaces

The ABCC Business Plan identifies the role of the ABCC as: promoting appropriate standards of conduct; instituting proceedings against those who contravene the law; investigating possible contraventions of relevant laws, the National Code of Practice and industrial instruments; and providing advice and assistance to building industry participants. The ABCC Business Plan aligns with the PBS.

This Action Plan identifies specific measures and targets for performance, assigns responsibility for performance, and is designed to meet or exceed the organisations performance measures. The Action Plan aligns with the ABCC Business Plan.

Individual Performance Agreements should align with the Action Plan.

 

 

Key Priorities*

Actions

Performance Targets

Responsibility

Law Enforcement

1. Investigate suspected contraventions of the BCII Act, FW Act, IC Act, National Code, Collective Agreements, and awards

1.a. Initiate and investigate alleged or suspected contraventions

 

 

1.a.(i) 100% of enquiry-level matters to be resolved/upgraded within three working days.


1.a.(ii) 100% of preliminary investigation matters to be resolved/upgraded within 30 days.


1.a.(iii) 100% of investigations to be completed/referred within 6 months.

Team Leaders

Investigators


Team Leaders

Investigators


Team Leaders

Investigators

2. Institute proceedings against industry participants contravening the relevant Acts, agreements, orders and awards

2.a. Ensure briefs of evidence are complete, investigations have been thorough and impartial, and all relevant enquiries have been conducted.


2.b. Maintain awareness of the status of matters that have been referred to internal or external legal, or that are currently before courts.

2.a.(i) Quality assurance role to be provided by Team Leaders. Feedback from internal and external stakeholders and external counsel.

 


2.b.(i) Timely and accurate reporting of investigation and proceedings progress through regular AIMS entries.

Team Leaders

Investigators

 

 

 

 


Team Leaders

Investigators

3. Refer matters beyond the ABCC jurisdiction to relevant agencies

3.a. Where breaches of laws outside the ABCC jurisdiction have been detected or are suspected, ensure these matters are referred to the appropriate agencies and Operations Support is notified.

3.a.(i) Quality assurance role conducted by RD & Team Leader as part of the case finalisation process, or as deemed necessary. Operations Support is notified.


 

3.a.(ii) Follow up to obtain outcome of referral

Regional Director

Team Leaders

 

 


 

Investigators

 

 

Key Priorities*

Actions

Performance Targets

Responsibility

Promote Standards

4. Monitor and promote compliance with the BCII Act, WR Act and IC Act.

4.a Inform and educate participants

 

 

 

 

 

 

 

 

 

 


4.b. Provide advice and assistance regarding rights and obligations through a variety of information mechanisms

 

 


4.c. Disseminate information and hold ongoing discussions about the BCII Act, WR Act, IC Act and the National Code to participants


4.d. Ensure the benefits of National Code compliance is included in site visits and presentations.


4.e. Promote the benefits of reform to industry participants

4.a.(i) Implementation of site visit strategy and policy including new focus on contact with subcontractors identified in strategy.


4.a.(ii) Undertaking site visits and related activities in accordance with site visit plan and identified strategies.


4.a.(iii) Development and deliverance of strategies for greater contact with subcontractors including mail contact, business visits and involvement in trade shows & expos.


4.b.(i) Satisfaction of Industry participants in terms of timeliness, accuracy and responsiveness to queries 


4.b.(ii) Generate presentations as a result of site visits, phone enquiries, business visits and mail contact with subcontractors.


4.c.(i) Number of information kits distributed

 


4.c.(ii) Number of presentations conducted.

 


4.d.(i) National Code of compliance content is included in site visits and presentations.

 

 


4.e.(i) Industry reform content is included in site visits and presentations.

 


4.e.(ii) Quality assurance of presentation material.  Code consulted on content.

Regional Director

Team Leaders

 


Team Leaders

 

 


 

Team Leaders

Investigators

 


Team Leaders

Investigators

 


Team Leaders

Investigators

 


Team Leaders

Investigators


Team Leaders

Investigators


Team Leaders

Investigators

 

 


Regional Director

Team Leaders

Investigators


Regional Director

Team Leaders

Investigators

 

4.f. Maintain and enhance relationships with building industry participants

 

 


4.g. Conduct joint investigations/code activities where appropriate

4.f.(i) Regular contact with building industry participants and other stakeholders.  Explore opportunities for networking and communicating with stakeholders.

 


4.g.(i) Ensure harmonisation of activities to avoid duplication/repetition.

 

4.g.(ii) Periodic joint activities with a focus on site visits in metro and regional centres.

 

Regional Director

Team Leaders

Investigators

 

 


Regional Director

Team Leaders

Investigators

 

 

Key Priorities*

Actions

Performance Targets

Responsibility

Manage the business functions

5. Provide ethical, accountable and efficient management of financial resources

5.a. Ensure understanding of and compliance with financial regulations and ABCC policies and procedures.


5.b. Ensure new staff are inducted and appropriately trained. Consult with HR to ensure training is undertaken.

 

 

 


5.c. Abide by the ABCC Service Charter and Culture Statement


5.d. Adhere to the APS Code of Conduct and APS Values

5.a.(i) Compliance with financial regulations and ABCC policies and procedures.

 

 


5.b.(i) All new staff undertake induction training and are appropriately trained.


5b(ii) Mentor buddies allocated to new investigators

 

 

 


5.c.(i) Compliance with the ABCC Service Charter and Culture Statement

 


5.d.(i) Ensure behaviours and actions comply with the APS Code of Conduct and APS Values

All

 

 

 


All

 


Team Leaders

 

 

 

 


All

 

 


All

6. Establish and maintain a secure workplace environment that protects ABCC staff, information and assets

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7. Effectively and accurately reporting ABCC operational activities

6.a. Ensure staff are aware of personal security measures and practices

 

 

 

 

 


6.b. Ensure that security and privacy of information is maintained

 

 

 

 

 

 

 


6.c. Ensure that ABCC assets are maintained appropriately

 

 

 

 

 

 

7.a. Ensure AIMS entries are correct and up-to-date


7.b. Ensure high degree of data integrity in AIMS. 

 

6.a.(i) 100% of security issues are reported through via Team Leader and Regional Director ASAP


6.a.(ii) No staff security issues


6.a.(iii) New staff are inducted and trained in required security procedures


6.b.(i) Clear desk policy adhered to at all times


6.b.(ii) Sensitive information (both electronic and hard copy) is transported and handled in accordance with the ABCC Security Policies and Procedures Manual


6.b.(iii) No information security issues

 


6.c.(i) Electronic equipment is accounted for and maintained in working order – faults are reported and necessary repairs arranged.


6.c.(ii) Portable electronic items removed from ABCC premises remain in the safe care of ABCC officer or stored in car safe when not in use

 

7.a.(i) Accurate, timely entries on AIMS that comply with requirements from Ops Support


Quality assurance role to be provided by Team Leaders.  Regular and ongoing scrutiny of entries for accuracy, completeness and data integrity

 

All

 

 


All


All

 


All


All

 

 

 


All

 


All

 

 


All

 

 

 

Team Leaders

Investigators


Team Leaders

Investigators

 

 

 

Key Priorities*

Actions

Performance Targets

Responsibility

Support Our People

8. Enable a performance culture within the ABCC

7.a. Ensure skills gaps are identified and addressed through training and development plans in individual performance agreements


7.b. Identify opportunities for skills enhancement and provide fair and equitable opportunity to participate

 


7.c. Implement and maintain secondment opportunities with other agencies, including the Fair Work Ombudsman.


7.d. Recognise and reward performance through feedback and other mechanisms

 

 


7.e. Encourage staff to contribute to improving the way they work

7.a.(i) Improved capability in staff

 

 

7.a.(ii) Individual development needs addressed in performance agreements

 


7.b.(i) Staff given equitable access to development opportunities

 

7.b.(ii) Improved staff satisfaction survey results


7.c.(i) Secondment opportunities implemented

 

 

 

 


7.d.(i) Improved results in staff satisfaction survey

 

7.d.(ii) Nominations of staff for internal awards as appropriate

 


7.e.(i) Open and effective team and management communications

Regional Director

Team Leaders

 

Regional Director

Team Leaders

 


Regional Director

Team Leaders

 

Regional Director

Team Leaders


Regional Director

 

 

 

 


Regional Director

Team Leaders

 

Regional Director

Team Leaders

 


Regional Director

Team Leaders

 

 

Key Priorities*

Actions

Performance Targets

Responsibility

Support Our People

9. Uphold safety in the workplace and actively commit to injury prevention and management

8.a. Recognise workplace hazards and address them expeditiously

 

 

 

 


8.b. Ensure all Operations staff have completed OH&S induction training.


8.c  Ensure emergency evacuation procedures are up-to-date and practiced


8.d. Ensure appointment of fire wardens, floor wardens, health and safety representatives and first aid officers.


8.e. Ensure risk-assessments are included in operational planning where appropriate

 

8.a.(i)  All workplace incidents or injuries are reported asap

 

8.a.(ii) No workplace incidents or injuries

 

8.a.(iii) Safety issues identified during periodic OH&S inspections are immediately remedied.


8.b (i) All Operations staff trained

 

 


8.c.(i) Up-to-date and accessible evacuation procedures.

 


8.d.(i) Appointment of appropriate staff who maintain qualifications.

 

 

 


8.e.(i) Risk assessments included in operational planning where appropriate.

All

Regional OH&S Rep

 

 

 

 

 


Team Leaders

 

 


Regional Director

Regional OH&S Rep

Team Leaders


Regional Director

 

 

 

 


Team Leaders