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Central-West Field Operations Action Plan


Purpose: This Action Plan is designed to provide guidance, clarify expectations, and assign responsibility for organisational performance in the ABCC to appropriate individuals. This Action Plan remains current for this financial year and should be renewed prior to the 2011/2012 financial year.

Hierarchy: In the hierarchy of organisational planning documents, the Action Plan sits as follows:

The Portfolio Budget Statement provides for a single Outcome and single Output for the ABCC.

Outcome 1: Workplace Relations laws are enforced in building and construction industry workplaces

The ABCC Business Plan identifies the role of the ABCC as: promoting appropriate standards of conduct; instituting proceedings against those who contravene the law; investigating possible contraventions of relevant laws, the National Code of Practice and industrial instruments; and providing advice and assistance to building industry participants. The ABCC Business Plan aligns with the PBS.

This Action Plan identifies specific measures and targets for performance, assigns responsibility for performance, and is designed to meet or exceed the organisations performance measures. The Action Plan aligns with the ABCC Business Plan.

Individual Performance Agreements should align with the Action Plan.

  

 

Key Priorities*

Actions

Performance Targets

Responsibility

Law Enforcement

1. Investigate suspected contraventions of the BCII Act, the FW Act, the IC Act, National Code, Agreements, Awards and FWA orders

1.a. Initiate and investigate alleged or suspected contraventions

 

 

1.a.(i) 100% of enquiry-level matters to be resolved/upgraded within three working days.

 

1.a.(ii) 100% of preliminary investigation matters to be resolved/upgraded within 30 days.

 

1.a.(iii) 100% of investigations to be completed/referred within 6 months.

 

1.a.(iv) Status reports of investigations are provided at 4 month intervals from date of incident report.

Team Leaders

Investigators

 

Team Leaders

Investigators

 

Team Leaders

Investigators

2. Institute proceedings against industry participants contravening the relevant Acts, agreements, orders and awards

2.a. Ensure briefs of evidence are complete, investigations have been thorough and impartial, and all relevant enquiries have been conducted.


2.b. Maintain awareness of the status of matters that have been referred to internal or external legal, or that are currently before courts.

2.a.(i) Quality assurance role to be provided by Team Leaders. Feedback from internal and external stakeholders and external counsel.

 

 

 


2.b.(i) Timely and accurate reporting of investigation and proceedings progress through regular AIMS entries.

Team Leaders

Investigators

 

 

 

 


Team Leaders

Investigators

3. Refer matters beyond the ABCC jurisdiction to relevant agencies

3.a. Where breaches of laws outside the ABCC jurisdiction have been detected or are suspected, ensure these matters are referred to the appropriate agencies and Operations Support is notified.

3.a.(i) Quality assurance role conducted by RD & Team Leader as part of the case finalisation process, or as deemed necessary. Operations Support is notified.

Regional Director

Team Leaders

 

 

Key Priorities*

Actions

Performance Targets

Responsibility

Promote Standards

4. Monitor and promote compliance with the BCII Act, FW Act and IC Act.

4.a Inform and educate participants

 

 

 


4.b. Provide advice and assistance regarding rights and obligations through a variety of information mechanisms


4.c. Disseminate information and hold ongoing discussions about the BCII Act, FW Act, IC Act and the National Code to participants

 


4.d. Promote the benefits of reform to industry participants


4.e. Maintain and enhance relationships with building industry participants

4.a.(i) Prepare monthly site visit schedule

 

4.a.(ii) Undertake site visits in accordance with site visit schedule.

 


4.b.(i) Responsiveness to industry participant queries

 

4.b.(ii) Generate presentations as a result of site visits and phone enquiries.


4.c.(i) Information kits distributed to 100% of site visits/presentations

 

4.c.(ii) 100% of presentations requested are conducted.

 


4.d.(i) Industry reform content is included in 100% of site visits and presentations.

 


4.e.(i) Regular contact with building industry participants and other stakeholders

Regional Director

Team Leaders

 

Team Leaders

Investigators


Team Leaders

Investigators

 

Team Leaders

Investigators


Team Leaders

Investigators

 

Team Leaders

Investigators

 


Team Leaders

 

 


Team Leaders

Investigators

 

 

 

All

  
 

 

Key Priorities*

Actions

Performance Targets

Responsibility

Manage the business functions

5. Provide ethical, accountable and efficient management of financial resources

5.a. Ensure understanding of and compliance with financial regulations and ABCC policies and procedures.


5.b. Ensure new staff are inducted and appropriately trained. Consult with HR to ensure training is undertaken.

 

5.c. Abide by the ABCC Service Charter and Culture Statement


5.d. Adhere to the APS Code of Conduct and APS Values

5.a.(i) Compliance with financial regulations and ABCC policies and procedures.

 

 


5.b.(i) All new staff undertake induction training and are appropriately trained.

 

 

 

 

5.c.(i) Compliance with the ABCC Service Charter

 


5.d.(i) Ensure behaviours and actions comply with the APS Code of Conduct and APS Values

All

 

 

 


All

 

 

 

 

 

All

 

 


All

6. Establish and maintain a secure workplace environment that protects ABCC staff, information and assets

6.a. Ensure staff are aware of personal security measures and practices

 


6.b. Ensure that security and privacy of information is maintained

 

 

 

 

 

 

 

 


6.c. Ensure that ABCC assets are maintained appropriately

6.a.(i) 100% of security issues are reported asap and acted upon.

 

 6.a.(ii) Internal security agenda maintained


6.b.(i) Clear desk policy adhered to at all times

 

6.b.(ii) Sensitive information (both electronic and hard copy) is transported and handled in accordance with the ABCC Security Policies and Procedures Manual

 

6.b.(iii) Portable laptop hard drives cleansed after use.


6.c.(i) Electronic equipment is maintained and is in working order prior to being returned to store

 

6.c.(ii) Portable electronic items removed from ABCC premises remain in the care of the ABCC officer or stored in car safe when not in use

All

 

 

 


All

 

 

All

 

 

 

All


All

 

 

 

All

 

 

    

 

 

Key Priorities*

Actions

Performance Targets

Responsibility

Support Our People

7. Enable a performance culture within the ABCC

7.a. Ensure skills gaps are identified and addressed through training and development plans in individual performance agreements


7.b.(i) Identify opportunities for skills enhancement and provide fair and equitable opportunity to participate

 

7.b.(ii) Manage staff against broadbanding requirements.


 

 


7.c. Recognise and reward performance through feedback and other mechanisms

 

 


7.d. Encourage staff to contribute to improving the way they work

 

7.a.(i) Improved capability in staff

 

 

7.a.(ii) Individual development needs addressed in performance agreements

 


7.b.(i) Staff given equitable access to development opportunities

 

7.b.(ii) Improved staff satisfaction survey results

 

 


 

 

 


7.c.(i) Improved results in staff satisfaction survey

 

 

 


7.d.(i) Effective team communications

Regional Director

Team Leaders

 

Regional Director

Team Leaders

 


Regional Director

Team Leaders

 

Regional Director

Team Leaders

 

 


 

 

 


Regional Director

Team Leaders

 

 

 


Regional Director

Team Leaders

 

8. Uphold safety in the workplace and actively commit to injury prevention and management

8.a. Recognise workplace hazards and address them expeditiously

 

 

 

 


8.b. Ensure all Operations staff have completed OH&S induction training.


8.c  Ensure emergency evacuation procedures are up-to-date and practiced


8.d. Ensure appointment of fire wardens, floor wardens, health and safety representatives and first aid officers.


8.e. Ensure risk-assessments are included in operational planning where appropriate

 

8.a.(i)  All workplace incidents or injuries are reported asap

 

8.a.(ii) Safety issues identified during periodic OH&S inspections are immediately remedied.


8.b (i) All Operations staff trained

 

 


8.c.(i) Up-to-date and accessible evacuation procedures.

 


8.d.(i) Appointment of appropriate staff who maintain qualifications.

 

 

 


8.e.(i) Risk assessments included in operational planning where appropriate.

All

Regional OH&S Rep

 

 

 

 

 


Team Leaders

 

 


Regional Director

Regional OH&S Rep

Team Leaders


Regional Director

 

 

 

 


Team Leaders